Professional Experience

A timeline of administration, student services and community support.

Reneilwe's experience spans residence assignments, student-family housing, communications, reporting, program coordination and policy-informed operational support.

Jun 2024 – Jun 2026

Assignment Coordinator

Student Housing — University of British Columbia

Managed residence offers and room assignments to help maximize occupancy.
Worked across student housing areas, with a focus on family housing, upper-year residences and UBC Graduate Colleges.
Analyzed statistical reports and managed housing fee arrears.
Implemented tailored payment plans supporting financial accountability.
Contributed to strategy building and policy review to improve operational effectiveness and support equitable housing practices.
Specialized in student family housing, addressing the needs of student parents and guiding residents through residence contracts and community resources.

Feb 2023 – Jun 2024

Assignment Clerk

Student Housing — University of British Columbia

Served as the first point of contact for students' housing inquiries in person, over the phone and by email.
Contributed to drafting and editing campus-wide communications and messaging for students.
Assigned housing offers to prospective residents of student family housing.

Sep 2022 – Feb 2023

Program Assistant

S.U.C.C.E.S.S.

Supported the Youth Millennium Leadership program team in assisting newcomers to Canada under 30.
Performed administrative work including scheduling, meeting coordination, recording minutes and maintaining client files.
Completed bi-weekly and monthly client progress reports.
Assisted with quarterly forecasts and outcome reports.
Collaborated with the Program Manager on budget proposals, quarterly goal setting and event planning.

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